Lanzarote Villa and Apartment testominals

Villa and Apartment rental from People you can trust

Testimonials.... real testimonials from real people
Thank you to everyone who has sent us a testimonial
Dawn and Chris Coope
We just need to let people know how brilliant this company is. Louise was lovely and very professional, she cleaned our villa and it just looked as it did when we arrived. She was very attentive and friendly and courteous. Graham came to clean our pool and was very helpful and pointed us in the right direction as to places worth a visit during our stay. This company is highly recommended and the work is excellent. 5 Stars
 
Suzanne
We stayed in Los Dragos in the Old Town of Puerto del Carmen. The apartment was lovely. It was well maintained and had a great view of the sea. When we arrived we had been left supplies of tea/coffee/milk and water which was fantastic as we arrived late. The apartment had great facilities including a washing machine/iron/kettle/toaster etc. Bedrooms were lovely with adequate space and storage. Bathroom was great with a good shower and hairdryer. Kitchen had everything you needed. Apartment came with wifi which is fantastic for the children. There is also a swimming pool and children's pool onsite. 
Very close to all amenities. There are some great restaurants and bars very close by (I would 100% recommend My Kitchen just a minute walk from the apartment, amazing food) and the Biosfera shopping centre just a 5 minute walk.
We had a great stay and I would definitely stay there again. 
Thanks again we had a fantastic time
Danielle, Nicholas,Josh and Ashley
Lanza 5 star property managed the villa we rented whilst we were on holiday. The villa was extremely well maintained by Louise and Graham and was spotless on arrival. Louise and Graham were both very friendly and were always at the end of the phone if we needed them. They went above and beyond for us - nothing was too much trouble! I would have no hesitation in recommending a Lanza 5 Star Property. We had a wonderful holiday and would love to return one day :)
Stephanie,Finbarr and Clare Craughwell
We have just returned from a 10 might stay at the wonderful Apartment Anzuelo. What can I say it was a fantastic experience from start to finish. We were a bit nervous booking it to begin with as it was only new to the rental market and had no reviews but as Louise was so helpful and honest when I contacted her we decided to chance it. Well what a brilliant holiday it was from start to finish. Eamonn the owner sent us very good directions for the taxi and met us at the apartment on arrival. He had a wonderful welcome pack in the fridge for us when we arrived covering everything that we might need. He showed us around the beautiful apartment gave us his phone number, directions to all the shops/bars/restaurants, codes and keys. 
This is a beautiful apartment in every-way. It is modern and stylish inside with a large kitchen/living area and 2 bedrooms one of them en-suite and a 2nd full bathroom. There is a washing machine, dishwasher, oven/hob and a large fridge. Each bedroom has its own sliding door with balcony access and I don't know where to begin with praising the balcony area. It has three distinct areas on the balcony for sitting,sunbathing and drinking gin! The balcony area is what made our holidays. It has a superb view of the sea and is so spacious that you would never want to leave it. 
Location wise the apartment is perfect. It is upstairs. Below it is Nico's snack bar where we dined on a few occasions and got takeout to eat on the balcony also. Next door is a lovely Irish bar called the Spinnaker where the food and the view is fab. Across the road is Nico's full restaurant and just down the street is a lovely Irish bar called the Bucket List. The Hipo-diner supermarket is next door also and a variety of other shops within a couple of minutes walk.  While the apartment does not have a pool it did not bother us as the sea is 5 mins walk from the apartment.
We could not praise the apartment, Eamonn and Louise highly enough. We even ordered the clock on the living room wall on eBay before we left!  We had the most wonderful holiday at Apartment Anzuelo and will be returning next year for our holidays!
 
Thanks for everything Louise. We will be in touch to book our holiday for next year.

Ray & Lesley Reid - June 2019

We had a fabulous 4 day break in Apartment Dunia in June 2019. This was booked at quite short notice and Louise and Graham were very efficient in dealing with any of our questions before we arrived and also whilst we were staying in Lanzarote. The apartment was comfortable, clean and in an ideal location for Lidl and some lovely little bars just around the corner.  It was great to have a washing machine and a huge fridge/freezer (as usually they are pretty small), so great if you are staying for longer.  The patio area was ideal for either sitting in the shade or out in the sun, plus a regular visit from the friendly complex cat!! We loved the location to walk into the Old Town or onto The Strip, ideal for both.  We would certainly stay here again and will definitely be contacting Louise and Graham for our trips next year.

Carol Slater- May 2019

We have been coming to Lanzarote for many years and used the same villa for the last few years, coming twice a year most years! 
Louise and co always leave the villa so clean and tidy.. soaps topped up... enough towels for everybody. Always helpful and approachable too! Simply couldn't ask for more!

Keep up good work Louise. 

Sam and Sharon -April 2019

We booked through Louise and Graham and weren't disappointed.... Their attention to detail and communication we're second to none... They went above and beyond to ensure we had the comfort and facilities we are looking for whilst on holiday.  Nothing was too much trouble for them, from a welcome pack due to our late flight to a quick visit to see if everything was OK...... We even met the owners, John and Cordi....The apartment was the cleanest we have ever stayed in, a credit to Louise and staff for their attention to detail.... . We look forward to our next trip out and will be definitely be giving Lanza5star a call to meet our needs.

Andy & Diane Collins - January 2019

My wife and I have been renting villas in Lanzarote for over 20 years, and have had all sorts of experiences, with some disappointing and most not. We have come to the conclusion that whilst much depends on the owners, a lot of responsibility for having an enjoyable time depends on who manages the property. For the last 3 years we have stayed in the same villa in Puerto del Carmen which has been looked after by Lanza5star. We believe in giving credit where credit is due, and Louise who looks after the villa is brilliant. It is spotless on our arrival, and maintained as such throughout our stay. The bedding is excellent and the towels provided of the same standard. What is really different is that she regularly pops in to see if we have any problems and her local knowledge of the island has been great for us even after the numerous times we have visited. She has even provided small items we have requested or at least advised where we could get them. All in all, we have no hesitation in recommending her business to anyone looking for a really professional property manager.

 
Val and Peter Haywood - January 2019

We have visited Lanzarote many times over the years and Louise and Graham have always been extremely kind, helpful and professional. They both go out of their way to solve any problems that we might have (even those not connected with the villa) and ensure we always have an enjoyable and comfortable stay. The villa is always spotless when we arrive and frequent cleaning and changes of linen and towels ensures that it stays that way.  Our holidays on Lanzarote are always a highlight and it is a relief to know that if we had an emergency Louise or Graham would be there to help.

John Gillespie - December 2018

Highly recommended, from booking right through to departure. On looking for a place to stay Louise made sure the place we got was just right for us. On arrival we got the VIP treatment and then some,  I will happily book with Lanza5star the next time we come to Lanzarote and the studio in Colina del Sol was perfect for all our needs with a view that is unrivalled.

Sinead Coogan - November 2018

I've stayed in Los dragos twice as my own apartment wasn't available..it is looked after like my own apartment by Louise, 110% ..Louise collected us from they airport..and because we were leaving they same day as other guests were arriving and we had a late flight, Louise held on to our suitcases and dropped us back to they airport ..they apartment is maintained to they highest quality and fresh and clean and also does a mid week clean ..Lanza5star it says, It is all in they name ..you get 5 Star treatment.

 
Sharon and David - September 2018

This is not our first visit to Lanzarote and as before Lou and Graham have gone above and beyond to ensure we have the comfort, privacy and facilities we are looking for whilst on holiday.  Nothing was too much trouble for them and they made sure the villa and private pool were spotless.  We look forward to our trips out next year and will be definitely using Lanza5star to meet our needs.
Oh just one thing do not ask Lou about Graham’s new ballcock!

Sean, Lisa and the kids - August 2018

Casa Farra is a beautiful villa situated in a lovely area of Salinas and we enjoy our stays there. Aside from the villa being luxurious, spacious and private- our time was made even better by the service received from both Graham and Louise. Everything was well organised and in place for our arrival and they always went that extra mile to help out (nothing was ever too much). They were very friendly and accommodating and delivered everything you would expect from a 5 star management company. We are all looking forward to our next stay at Casa Farra, and of course being looked after by Graham and Louise.

 

Gordon and Mari - July 2018

Just spent two weeks in Los dragos apartment 203 Puerto del Carmen Lanzarote, the apartment itself is in a prime location close to shops, bars and restaurants which are very good.
The apartment is very clean and spacious and has great facilities would highly recommend, we had good communication between ourselves the owner and Louise who maintains the apartment all queries were answered in a quick manner and we found it fantastic value for money and will be back.

 

Simon & Lisa, Derby - June 2018

Graham, Louise and the team from Lanza 5star went above and beyond to ensure that a good holiday was a great holiday. Very friendly, reliable and trustworthy service with a personal touch.

Maggie Bush - April 2018

We have stayed at the same luxury villa in Lanzarote for a number of years, and for the last 5 years, Louise and Graham have managed it. 

We have always found Louise and Graham extremely quick to respond to any (of the very few) problems that we have experienced over the years and they have always dealt with my husband and me in a courteous and friendly manner. The villa is always spotless and they are very professional.

 

Sabina Kelly-Falke - March 2018

Louise is attentive to detail and quick to respond to problems. She has managed our property for almost a year and it has been a smooth and professional experience. 

 

James and Maeve Kelly - Feb 2018

Louise was managing the apartment myself and my husband rented. The apartment was absolutely spotless. Everything about Louise is first class. She is very professional and always on hand  and very quick to attend any problems that may arise. As a result our experience could not have run smoother. We would most definitely recommend Louise to any of our friends.

Thank you Louise for a really enjoyable stay! 10/10  

Very happy clients

 

Cordula Makosch - Feb 2018

Having rented many villas and apartments  in Lanzarote over the last thirty years, I can say that the quality of cleaning, service and care from Louise of Lanza5star is far superior to any other. I now only bother to book properties which she manages, following so many disappointments with others. 

 

Alison Peters - Feb 2018

Having worked in the hotel trade for many years, I was very pleased and impressed with the quality of the preparation and cleanliness of the apartment you found for me. After having rented apartments in the past which have been filthy, it was such a pleasure to be engaged able to enjoy my holiday. A big Thank You!

 

Larry and Margaret - Dec 2017

Graham and Louise have been looking after our villa for five years including looking after one of the largest private pools on the Island ( see photo ) The feedback we receive from our guests has been outstanding , we would not hesitate to recommend them

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