Property Management from People you can trust
Stephanie,Finbarr and Clare Craughwell - July
Vicki Watson- November 2018
I first used Louise of Lanza 5 Star Property Management in 2014 to manage my holiday rental business, and I have used her services several times since.
Louise has previously organized & arranged property cleaning for me, as well as manage my whole business in my absence.
Louise is extremely professional, very organized & honest as well as a perfectionist in everything she does. When you leave your business in her hands, you have no worries or concerns as you are 100% sure that Louise will treat your business as if it was her very own. Her communication skills are excellent, and she always keep you aware of any changes or problems that arise. She can quickly resolve any problems in your absence, since she has a great network of contacts, so you can relax knowing that she is fully in control.
Living on a small island, it can be extremely difficult to find good personnel, but with Louise you know that you are getting the very best. Apart from being excellent at what she does, she is also a very sociable and pleasant person to interact with and it is always pleasant to meet up with her!
I have lived on the island for almost 20 years, and I have used several people during those years, but Louise is the only person I would choose to use now and in the future.
I highly recommend Louise and her company to any property owner!
Sinead Coogan - November 2018
Louise of Lanza5star has managed my Property for over a year now. She has maintained it 110%. I had a bad experience with a previous Management company but now I have peace of Mind knowing that my property is in safe hands with Louise whilst I am living here in Ireland. The reviews I get from guests says a lot for Louise and the guests continue to book my property. Louise has the apartment spotless and she does a meet and greet with my guests with in 24 hours of them arriving to make sure that everything is ok. Louise is only a phone call away to attend to my guests if they need help with anything. On the odd occassion that there has been a slight problem, guests lost their keys or even if it's guests not knowing how to work The TV, Louise is there Asap to help! Louise even attended an AGM on my behalf. I could go on and on...with me living in Ireland, Louise has given me peace of mind knowing that my apartment and guests are looked after 110%
Karen Brown - October 2018
Thank you so much Lou, the house is wonderful. Great job, you really excell yourself! Lovely to come home to xxxxx
Sharon and David - September 2018
This is not our first visit to Lanzarote and as before Lou and Graham have gone above and beyond to ensure we have the comfort, privacy and facilities we are looking for whilst on holiday. Nothing was too much trouble for them and they made sure the villa and private pool were spotless. We look forward to our trips out next year and will be definitely using Lanza5star to meet our needs.
Oh just one thing do not ask Lou about Graham’s new ballcock!
Mr & Mrs Finch, Costa Teguise - August 2018
We have always found the work of Louise and her team to be first class. Always efficient, reliable and punctual. We would not hesitate to recommend them for all your property needs
Christine & Brian - July 2018
Graham and Louise are a formidable working team.
Having recently stayed at a villa that was maintained by their company Lanza5star, I was very impressed with the high standard of their work
Not only are they very professional they are also very friendly and helpful.
You would need to look hard and long before you found a superior property maintenance company
Simon & Lisa, Derby - June 2018
Graham, Louise and the team from Lanza 5star went above and beyond to ensure that a good holiday was a great holiday. Very friendly, reliable and trustworthy service with a personal touch.
Anne & Les Blake – March 2018
We have just returned from an absolutely wonderful two weeks at Puerto del Carmen, Lanzarote. The villa in the Los Mojones area is absolutely amazing with a great pool (the temperature was just right) and the location of the villa meant that it was wonderfully quite throughout the day and night. Louise and Graham were extremely professional and very helpful during our stay and always available at the end of a phone, so thanks you both for all your help and assistance. Hope to see you again next year if not sooner!
Wayne Turner – Jan 2018
Found these guys via some friends, they are a great couple,I’ve been there when they were cleaning out one of the villas we stayed at. Thoroughly professional team,pool was spotless, and villa superb, thanks for all your hard work, it was truly appreciated,hence the flowers we left for you.
Heather – Jan 2018
Graham and Louise really do provide a 5star service. The cleaning, both inside and out, is comprehensive; leaving sparkling surfaces and pleasant smells. Nothing is too much trouble for them and they are always available to deal with guests queries and issues.
Villa Antonio – Dec 2017
We have used various Property Management companies in the past and have found Lanza5Star the best by far Graham and Louise are people we can trust to look after Villa Antonio and ensure our guests are happy - the amount of returning guests proves this
Margaret and Larry Beard - Nov 2017
Graham and Louise have been looking after our villa for over a year including looking after one of the largest private pools on the Island ( see photo ) The feedback we receive from our guests has been outstanding , we would not hesitate to recommend them
Jo,Simon & Sam - Oct 2017
We cannot say how pleased we were to meet Lanza 5 Star - We have had some bad experiences with previous companies, over promising and under delivering. Graham & Louise go out of the way to ensure our guests have a great holiday, which leads to happy clients & repeat bookings for our villa , we would not hesitate to recommend them